standard-title Refund

Refund

Refund Policy

Food Importers Directory will provide a full refund in the following situation:
i). Digital Downloads
– The software you have received is corrupted, missing profiles or is not compatible with your operating system
– The digital download is of an older version than advertised or the current year
– The digital download contains lesser number of importer profiles than mentioned on the website

ii). Hard Copy
– The copy you have received is damaged, missing pages or the packing seal is broken
– The copy is of an older version than advertised or the current year
– The copy contains lesser number of importer profiles than mentioned on the website